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Home > Admin Guide > Defining a Group
Defining a Group
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What is a group?

A group is defined and designed in accordance to an objective or purpose. An organization pays for a license in order to establish a group on the platform.

The group admin manages the group. An app user gets invited to a group and can belong to one or more groups. 

Group and Subgroups

The primary group in an organization's network is referred to as the parent group. The organization may choose to define and create subgroups that are linked to the parent group. A group structure can have as many levels of subgroups as necessary to achieve the organization's goals. Identifiers, settings, and layouts of a subgroup is independent of the parent group identifiers, settings, and layout. The group admin of each subgroup can be different people.

The key benefits of this structure are:

  • Members who join a subgroup will automatically be added as members of the higher levels in the group structure. 
  • Communicate to members quickly. Using the parent group, an admin can send an announcement that will broadcast to all members in the parent group and its subgroups.
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