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Showing articles from User tag

Can someone be an admin for a group but not a member?

Everyone with an app profile is a user. When a user joins a group, this user is a member of the group. An existing admin changes the role of a group member to an admin. Therefore, someone must first be a member of the group before becoming the admin.

Register New Members (Approval Required)

The organization can monitor and manage who becomes members of a group by turning on the Approval Required setting . If enabled, users will not be automatically accepted into the group. A group admin must approve the request to join. Request to Join Group Users will signup like normal using the group code or g…

Remove Members

To remove members from the group: * Navigate to the group page. * On the group header, tap Members. The Group Members screen will display. * Go to the Members tab and look for the member's profile. * Tap the member's profile 3 dots menu and choose Remove from group. * A pop-up will appear.  Tap the OK button to…

Invite Members

There are several ways the group admin can invite new members into the group. Invite App Users To invite existing users: * Navigate to the group page. * On the group dashboard header, tap Members. This opens the Group Members screen. * In the search box, start typing the name of the person you want to invite.…

Managing Group Members

Group admins are responsible for tasks related to members and assigning others with the admin role. * Invite Members * Register New Members (Approval Required) * Remove Members * Add an Admin * Remove an Admin

Overview of Admin Role

A licensee (client) organization must identify the person(s) who will perform the admin role in its groups . It is a mandatory role because the group admin is responsible for administering the configuration and settings and managing the communication, activities, content, and interactions. A user’s access is updated…

Defining a Group

What is a group? A group is defined and designed in accordance to an objective or purpose. An organization pays for a license in order to establish a group on the platform. The group admin manages the group. An app user gets invited to a group and can belong to one or more groups. Group and Subgroups The primar…

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