Group Capabilities
Groups are a way to segment audiences. A group can have one or more subgroups. When a user joins a subgroup they are automatically joined into the parent group. A group is managed by one or more admins. The admin controls all aspects of that group independently of other groups in the network. Any admin can delete …
About The Matchmaker
The app includes a matchmaking algorithm that can make recommendations to users. The app can recommend content, groups and profiles. Users can see their matches by tapping on the search icon in the toolbar or opening the menu and selecting Discover. ## Platform Survey The app includes an app survey called Getting St…
Group Privacy Settings
There are 3 privacy setting options for a group. They differ with how searchable or visible they are in the app and to non-members and with how users join. **Public**: Any user can find, view and join. The group's content is visible even if the user is not a member of the group. **Private**: Hides the group from the…
The app is giving me an eek error message
The error says "Eek! there must have been an error". Please [submit a ticket][1] to report this is happening. ![Eek! app error message][2] [1]: https://support.commissioned.global/new/ [2]: https://hf-files-oregon.s3.amazonaws.com/hdpcommissioned_kb_attachments/2022/10-18/ebbf16c8-7206-4b7f-b429-a8da81e86cd2/E…
How to Remove Subscription Membership for a Group
Subscription Membership can be removed or deleted to cancel all active membership subscriptions for a group. Once this action is performed, it cannot be undone and is effective immediately. **PREREQUISITE** * You must be a group admin. 1. Go to the group with the active subscription membership. 2. Click the Subs…
Remove Members
To remove members from the group: 1. Navigate to the group page. 2. On the group header, tap Members. The Group Members screen will display. 3. Go to the Members tab and look for the member's profile. 4. Tap the member's profile 3 dots menu and choose Remove from group. 5. A pop-up will appear. Tap the OK…
Register New Members (Approval Required)
The organization can monitor and manage who becomes members of a [group][1] by turning on the [Approval Required setting][2]. If enabled, users will not be automatically accepted into the group. A group admin must approve the request to join. ## Request to Join Group Users will signup like normal using the group cod…
Connections
Build your network in the app by creating connections with other people. Use [Discover][1] to find recommended matches, or connect with members of your groups. To see your directory of connections, tap Navigator and then choose Connections on the menu. When you tap the 3 dots menu to the right of the person’s name, y…
Invite Members
There are several ways the group admin can invite new members into the group. ## Invite App Users To invite existing users: 1. Navigate to the group page. 2. On the group dashboard header, tap Members. This opens the Group Members screen. 3. In the search box, start typing the name of the person you want to i…
Add an Admin
The group [admin role][1] can be shared with several people. It is at the discretion of the organization to determine the qualifications of who receives admin access. An existing admin can add others to manage the group. 1. Navigate to the group page. 2. On the group header, tap Members. 3. On the Members tab,…
