Events FAQ and Terms of Use for Event Organizers
The most updated information will be on the Events FAQ for Event Organizers webpage and the Event Organizer Terms of Use webpage. Related article: Events FAQ and Terms of Use for Ticket Purchasers
Share an Event Group Outside the App
This article covers how you can share or promote an event group outside of the app, including people who are not app users. With the current version of the event group feature, this method works only on desktop and mobile browsers but not the native app. We are working to get this fixed. The instructions below …
Events FAQ and Terms of Use for Ticket Purchasers
The most updated information will be on the Events FAQ for Ticket Purchasers webpage and the Ticket Purchaser Terms of Use webpage . The Event Registration Confirmation email sent upon purchase will have the link to the Ticket Purchaser Terms of Use in the footer section. Related article: Events FAQ and Terms …
How to Register for an Event and Pay for a Ticket
This article explains how you can register for a paid event and purchase a ticket. Your purchase will: * Send a transaction receipt that is emailed to you. * Send an Event Registration Confirmation email. * Add you as an attendee of the event. (Learn how to transfer an event ticket to someone else .) * Create a…
List of Ticket Sales and Registrations for a Paid Event
This article is intended for the host of an event group. As a host, you will be handling registrations and want to have an attendee list. The current implementation of event group allows you to look up information in a few app sections which can be cross referenced: * Manage Orders * Attendees List * Hosts List …
Where is my event ticket and order history?
As the purchaser of an event ticket, you can log into the app and gain access to your order history. If you bought the ticket using guest checkout, refer to the article entitled Claim Your Account After Guest Checkout before proceeding. The Event Registration Confirmation email sent when you bought the ticket(s)…
How to Accept a Transferred Event Ticket
This article explains how a transferred ticket can be accepted or claimed. When someone purchases a ticket for event, the purchaser has the option of transferring the ticket to someone else. The recipient can be an app user or not. Claiming the ticket requires signing up in the app first if you are not an existing…
Group and Event Group Images
The group and event group header section contains two images - the thumbnail and cover. Upload high-resolution photos or graphics for best results. The dimensions of the images are as follows: * Thumbnail: 600 x 600 px * Cover: 1920 x 600 px Alternatively, you may search the image library using keywords and ch…
Event Groups
Event Groups can facilitate engagement before, during, and after an event, conference, or symposium. This is a new way of leveraging an event where the host can mobilize attendees to take action. The host can facilitate a brainstorm, get crowdsourced intelligence, host break-out sessions and more. An event group cov…
How to Transfer an Event Ticket
When you purchase an event ticket or multiple tickets, you have the option of transferring the ticket to other person(s). This is especially important to do if the event requires proof of registration from the attendee before being admitted into the venue. For example, the event is in-person and possessing a ticket w…
