Where is my event ticket and order history?
As the purchaser of an event ticket, you can log into the app and gain access to your order history. If you bought the ticket using guest checkout, refer to the article entitled Claim Your Account After Guest Checkout before proceeding. The Event Registration Confirmation email sent when you bought the ticket(s)…
How to Remove Subscription Membership for a Group
Subscription Membership can be removed or deleted to cancel all active membership subscriptions for a group. Once this action is performed, it cannot be undone and is effective immediately. PREREQUISITE * You must be a group admin. 1. Go to the group with the active subscription membership. 2. Click the Sub…
How to Issue a Refund for Subscription Membership
This article describes how to issue a refund to a member of your group's subscription membership. Once you initiate a refund, the following takes into effect: * The refund is prorated based upon the last renewal. * The refund is processed immediately. * There is a refund processing charge. * The member is imm…
How a Member Manages a Group Subscription Membership
Subscription Membership establishes paid subscriptions for a group. Members pay monthly dues to belong. Each group with Subscription Membership operate separately in the app. This feature is integrated with Stripe, the processor of the transactions. The app does not store any credit card information. The payment pro…
How to Setup Group Subscription Membership
Subscription Membership establishes paid subscriptions for a group. You will set one price for members to pay monthly. This feature is integrated with Stripe, the processor of the transactions. The app does not store any credit card information. The payment processing is fully compliant with the Payment Card Industry…
